Frequently Asked Questions

Does my child need a diagnosis?

No, your child does not a need a diagnosis to come to Kids Play. At Kids Play we work with you and your child on what your concerns are for your child. Children can have difficulties in a range of areas and with a range of severity and we have experience to assist you and child where ever there skills are.

What types of Diagnosis do you have experience with

At Kids Play we have extensive experience working with a broad range of diagnosis and disabilities.

This Includes children with:

  • Sensory Processing Difficulties
  • Autism/ Aspergers Syndrome
  • Developmental Delays
  • Learning Disabilities
  • Anxiety
  • Attention Deficit Disorder
  • Feeding difficulties and picky eaters
  • Chronic Constipation
  • Developmental Coordination Disorder or Dyspraxia
  • Down Syndrome
  • Cerebral Palsy
  • Visual Impairments
  • Hearing Impairments
  • Physical Impairments
  • Various syndromes

How Do I refer my child?

You can call to book an appointment on 07 3349 9234 or email We do not require a referral from other professionals however if you would like to access Medicare Rebates you will need to see your GP or Paediatrician first to get a written plan. See the Rebates available page for more information.

When you call we will ask you some initial questions regarding your key concerns for your child so we can ensure our service will meets your needs.

What happens at the first appointment?

During this session we gather more information regarding your concern, your child’s current skills and factors which may be contributing to any difficulties.   Then together we establish initial goals for your involvement with OT.  This process usually involves a parent interview, questionnaires, observation of the child playing independently in the therapy room and assessment activities with your child as appropriate.  Go to Our Services for more information on the assessment process.

On the first appointment please bring any relevant paperwork about your child such as reports from other professionals and any paperwork related to claiming rebates.  We will also ask you to sign key paperwork we need to run our service including your contact details, consent forms and our cancelation policy.

What does therapy involve?

Occupational Therapy will be different for different children depending on the goals set, the child’s current skills and the family’s needs.

The Therapy process involves:

  • Assessment to understand the to gather information about concerns and completing assessments
  • Providing feedback to families regarding assessment findings and key strategies / approaches to create change
  • Setting goals on what you would like to be different
  • Therapy sessions to teach new skills and strategies
  • Strategies, activities and ideas to create change in your every day life
  • Parent support
  • School / Childcare visits
  • Linking with other services as needed
  • Equipment recommendations

What happens in a therapy session

Occupational Therapy sessions will be different for different children depending on the goals set, the child’s age and current skills and the family’s needs.  They involve play based activities aimed at teaching new skills and strategies and supporting families to find ways to incorporate these strategies and ideas into every day life. 

Can I bring other people to the sessions

We are a family centred practice and welcome other family members and people who support your family to appointments. At times therapy sessions can require a quiet and focused environment to get the best results so we would discuss this at the time.

Are rebates available

Yes, rebates are available see the Rebates Available page for more information.

We are able to process Private Health on site and can provide services under Medicare items including Better Access to Mental Health Care professionals, Team Care Arrangements and Autism assessment and treatment.

We are registered with FaHCSIA for the Better Start and Helping Children with Autism Funding and can process resources purchased with the Therapists approval.

We are also registered with CAEATI and can provide assessment and assistance to apply for appropriate equipment through this scheme. See the CAEATI website for more information.

Do you do home, childcare or school visits

Yes, we can do all of these. We find that the best results occur when parents are present with their child through sessions as this enables them to use and share the strategies and activities used with other key people in your child’s life. We can provide therapy sessions at our clinic or in your home, child care or school.

Please note we charge for the travel time for the therapist to travel to and from the appointment. See the Schedules of Fees page for more information.

How do I know what equipment will help my child

Your therapist will work with you to understand what equipment and home modification may benefit your child.  We can trial some equipment within therapy sessions or recommend where they may be available for trial.

For clients with FaHCSIA funding we are able to reimburse the cost of equipment which your therapist has recommended for your child. 

For eligible clients we are able to complete an assessment and application through the Community Aids, Equipment and Assistive Technologies Initiative (CAEATI) or Medical Aids Subsidy Scheme (MASS). Please see the CAEATI and MASS website for more information.

Can you work with other professionals

Yes we can. With your consent we can provide information to other therapists to enable all people working with your child to be able to have the best understanding possible and use approaches which are supportive. We do this via phone, email and written letters/reports. We can also provide joint therapy sessions or attend key meeting around your child.

At Kids Play we have speech pathology and psychology services located on site and this enables more frequent informal collaboration to take place.  See the Kids Play Sister Services Page for more information.

Please note we charge for the time we spend collaborating with other professionals regarding your child when it exceeds 30 minutes a month, please see service page for more information.

What areas can Occupational Therapy work on?

Occupational Therapy is based on helping children achieve in their every day life.

Areas we work on include

  • Developing attention and concentration skills
  • Self regulation and behavior
  • Activities of daily living including eating, toileting and dressing
  • Fine motor skills
  • Handwriting, cutting skills and typing skills
  • Gross motor skills including motor planning and praxis difficulties
  • Play and social skills
  • Childcare / school participation

See What is Occupational Therapy page for more information

How do I know when to stop therapy?

Through our therapy sessions we engage in an ongoing process of reviewing progress against the goals of therapy. When we are approaching reaching our goals we review the treatment plan to decide if it is time to cease therapy and you continue to work on the goals independently or we set a new goal and treatment plan. Parents are a key partner in developing and following the treatment plan.